Ministry of Labour

Supporting Ontario’s Safe Employers Program (SOSE)

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Quality and Continuous Improvement

We share your commitment to quality and continuous improvement. One way we ensure continuous improvement is to remain transparent and provide our customers with an online intake form to submit your concerns.

As our customer we are interested to know if you experienced 
  •  a bad experience with our service 
  • a suggestion to strengthen the COR  standard or audit process 
  • a failed process issue,  such as our web site has failed to work as intended. 

This helps SOS improve our service delivery standards and communicate with IHSA where it concerns quality of the Audit process and COR Standards.